Privacy Policy

Last Updated:

1. Introduction

AMA Horizons ("we," "us," or "our") operates Play Master, a cloud-based management system for PlayStation cyber cafés. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you register, we collect:

• First name and last name
• Mobile phone number
• Email address (if provided)
• Account credentials and authentication data

2.2 Business Information

We collect business-related data including:

• Cyber café name and location
• Number of PlayStation consoles
• Subscription and billing information
• Branch and operational data

2.3 Usage Data

We automatically collect information about how you use the Service, including:

• Login times and session data
• Features accessed and used
• Device information and IP addresses
• Browser type and version

2.4 Client Data

If you use our Service to manage client information, we store and process client data on your behalf, including:

• Client names and contact information
• Session history and billing records
• Membership and loyalty program data

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and manage subscriptions
• Send you service-related notifications
• Respond to your inquiries and provide support
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Enforce our Terms of Service

4. Data Storage and Security

4.1 Data Storage

Your data is stored on secure servers. We implement industry-standard security measures including:

• Encryption of sensitive data
• Secure authentication protocols
• Regular security assessments
• Access controls and monitoring

4.2 Data Retention

We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data by contacting us.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent where applicable

To exercise these rights, please contact us through the methods provided in our Service.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website or the contact information provided in our Service.